Our approach
A clear method, from first discussion to implementation.
Methodology
Four steps.
01
Understanding
An initial discussion to understand the client’s context, needs and objectives.
This first exchange clarifies the situation, the questions to address and expectations. It leads to a clearly defined scope of work.
02
Analysis
Review of the available information, identification of key issues and an assessment tailored to the scope of the engagement.
Information provided by the client, interviews and additional research are used in a structured way to bring out the real issues.
03
Recommendations
Practical recommendations, delivered as summary documents or action plans depending on the service.
Recommendations are prioritised, reasoned and written to be directly usable by management and their teams.
04
Support
Optional follow-up on implementation, with adjustments as the project evolves.
Where agreed, follow-up sessions support implementation, review progress and adjust actions.
Deliverables
Concrete documents, adapted to each service.
Business reports
Structured written analysis of a question, the information reviewed and the conclusions.
Market assessments
Market, competitor and trend information gathered and summarised for a decision.
Commercial recommendations
Prioritised, reasoned recommendations on offer, customers, sales approach and development.
Operational action plans
Actions, owners, deadlines and indicators to move from analysis to execution.
Tracking dashboards
Simple tools to follow progress on agreed actions and indicators.
Meeting notes
Written records of working sessions, decisions and next steps.
Transparency
How do our services work?
Each assignment is based on the needs expressed by the client. After an initial discussion and the definition of the scope of work, a written proposal or service agreement sets out the objectives, the services to be provided, the deliverables and the fees.
Services can be delivered remotely or on site, as one-off assignments, defined service packages or recurring support agreed by contract.
Fees are agreed in advance according to the scope and nature of the work, as a fixed fee, a package price or a recurring fee. Invoices are issued under the agreed terms and settled by bank transfer.
- 01
Initial enquiry
The client describes their context and needs.
- 02
Scope of work
Objectives, questions to address and expected deliverables are defined.
- 03
Proposal and quotation
A written proposal sets out the services, deliverables and fees.
- 04
Delivery and invoicing
The work is carried out, deliverables are handed over and the client is invoiced as agreed.
Illustrative examples
Examples of possible engagements.
The cases below are illustrative examples describing the type of work that can be carried out. They are not client references or past engagements.
Illustrative example
Commercial review of a small services business
Review of the offer, customer base and sales channels, with recommendations on where to focus commercial effort.
Typical deliverable: Commercial analysis report and recommendations
Illustrative example
Market research before launching a new service
Desk research on existing offers, competitors and trends in the target market, with a summary of opportunities and risks.
Typical deliverable: Market research report
Illustrative example
Sales strategy for a start-up
Definition of target segments, value proposition and a structured prospecting approach adapted to the founders’ resources.
Typical deliverable: Sales strategy document and action plan
Illustrative example
Operational review of a growing team
Mapping of key processes and roles, identification of bottlenecks and a prioritised improvement plan.
Typical deliverable: Operational analysis report and action plan
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